Evacuation Considerations for the Elderly, Disabled and Special Medical
Care Issues
During floods, evacuations become a reality. Its stressful for both local officials
issuing an evacuation order as well as citizens. Think how much more stressful an
evacuation is for an elderly person, disabled person or a person who has special medi cal
needs after a hospital stay.
However, if you do your planning ahead of time, much of this stress can be eliminated.
Use the local media to help citizens prepare for disasters. During the Flood of 1993, St.
Louis Police Sgt. Vince Stahlin conducted a city-wide survey to identify elderly and
disabled residents, their medications and how to contact their relatives. Additionally, he
did extensive public awareness campaigns educating citizens about shelter locations and
what items citizens need to bring to the shelter.
Tips for Disabled Citizens
Deborah K. Dee, Ph.D., Commissioner for the St. Louis Office on Disabled, Department of
Human Services, made the following observations for emergency management officials at the
1995 Spring Conference:
- Identify special shelters that can accommodate elderly or disabled citizens with things
such as wheelchair access, larger restroom facilities and accommodations for service
animals for the disabled;
- Have the local television stations prepare closed caption evacuation instructions for
hearing impaired citizens. Prepare and distribute educational materials in Braille to the
vision impaired;
- Offer special training to volunteers who will be tasked with assisting disabled
evacuations;
- Issue photo identification cards for volunteers.
Medical Special Needs Sheltering
As more citizens experience shortened hospital stays and recuperate at home, emergency
managers need to plan sheltering options for people needing constant medical supervision.
To accommodate these citizens, the Virginia Department of Emergency Servi ces identified
Special Needs Shelters. During Hurricane Felix, these shelters were designed to meet the
basic health care needs and were staffed with public health nurses, social service
workers, volunteers and an ambulance team to take emergency cases t o the hospital.
Virginia points out this system works well for citizens who are fairly self sufficient.
However, the special needs shelters got calls from citizens who needed too much medical
attention (i.e., a patient released from the hospital in a full body cast) .
Plan and identify special needs shelters now. Work closely with volunteer agencies, the
Missouri Departments of Social Services, Health and Mental Health, as well as local
hospitals, to plan for disaster special medical needs sheltering.
Problems Associated with Evacuating the Elderly and Disabled
Aging agencies urge Emergency Management Directors to consider the following problems
their volunteers will face when evacuating the elderly and/or disabled during a disaster:
- Delayed Response Syndrome -- Elderly persons respond more slowly to a crisis and often
don't fully understand the magnitude of their loss, injury or potential dangers.
- Fear of Institutionalization -- Reassure elder persons they will receive medical
assistance without fear of being placed in a nursing home.
- Transfer Trauma -- Older citizens fear being removed from their homes.
- Sensory Loss -- Assess the citizen's ability to see or hear and adapt rescue techniques
accordingly.
- Hearing Loss -- Persons with a hearing loss may appear disoriented and confused.
Determine if the individual uses a hearing aid, has it available and operational.
- Vision Loss -- Persons with visual impairments also need special considerations.
Identify yourself and why you are there. Remain calm and reassuring. If possible take eye
glasses with you when evacuating. Allow the person to hold on to your upper arm during the
evacuation process.
- Medications -- If possible gather all medications when evacuating. Later make a list
including the names of the physician and the pharmacy.
- Mobility Requirements -- Adapt your rescue techniques to the disability (sight, hearing,
or wheelchair bound). Allow the individual to tell you how he/she should be assisted.
Specially trained companion dogs should be evacuated with their disabled p erson.
- Dementia -- Turn off lights and sirens, identify yourself and why you are there; speak
slowly using short words in a low pitched voice; ask yes or no questions; repeat the
questions if necessary; maintain eye contact.
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