What to do if you have emergency unmet needs following a disaster
If you are affected by a natural disaster, in the days following the disaster and throughout the recovery period, it is important to monitor news reports and other media sources for information about where to get emergency housing, food, first aid, clothing, and financial assistance. Missourians who are affected should continue to listen to instructions from their local leaders on seeking assistance.
Direct assistance to individuals and families may come from any number of organizations, including:
- American Red Cross
- Red Cross Shelter Locator
The Red Cross Shelter Locator is a quick, easy-to-use tool that allows individuals to quickly locate nearby shelters during emergencies.
- Red Cross Shelter Locator
- Salvation Army
- United Way 2-1-1
- United Way Greater KC 2-1-1
If, after a request for preliminary disaster assessments by the Governor, the federal government, working with state and local officials, determines that the disaster’s impact is beyond the capabilities and resources of local and state governments, and volunteer organizations, a federal major disaster declaration may be declared. Following a major disaster declaration, federal assistance may come in the form of “Public Assistance” and/or “Individual Assistance.”
Contact a Local Emergency Management Agency
Your county or municipal emergency management director is the best source of information on local conditions and programs, along with assistance that may be available due to a recent federal disaster declaration.
Individual Assistance following a disaster
DisasterAssistance.gov provides information on how you might be able to get help from the federal government after a disaster strikes . If the President makes help available to individuals in your community after a disaster, you can visit this site to apply online. Learn more »
FEMA’s Individual Assistance program provides money or direct assistance to qualifying individuals, families and businesses in an area whose property has been damaged or destroyed and whose losses are not covered by insurance. It is meant to help those who qualify with critical expenses that cannot be covered in other ways. The assistance is not intended to restore damaged property to its condition before the disaster.
While some housing assistance funds are available through FEMA’s Individuals and Households Program, most disaster assistance from the federal government is in the form of loans administered by the Small Business Administration.
Assistance Programs may include: low- interest loans, Individual and Family Grant (IFG) Program, veterans benefits, temporary housing assistance, tax refunds, excise tax relief, unemployment benefits, free legal counseling, and crisis counseling. To access FEMA's information about federal government assistance after disasters, click on the "Learn more" link at right.
Individual Assistance - Resources by Topic
Low Interest Loans to Property Owners --
- U. S. Small Business Administration
The U.S. Small Business Administration provides (SBA) provides low-interest disaster loans to qualifying homeowners, renters, businesses of all sizes and private, nonprofit organizations to repair or replace real estate, personal property, machinery & equipment, inventory and business assets that have been damaged or destroyed in a declared disaster. View SBA’s Web site for more information on low-interest loans »
General Assistance from Local Agencies, including housing and food --
- Find Your Local Chapter American Red Cross
- Salvation Army Midland Division - (314) 646-3000 or (573) 442-3229
Serving all counties in Missouri EXCEPT: Andrew, Atchison, Buchannan, Cass, Clay, Holt, Jackson, Nodaway, Platte, and Ray
- Salvation Army Kansas and Western Missouri Division - (816) 756-1455
Serving Andrew, Atchison, Buchannan, Cass, Clay, Holt, Jackson, Nodaway, Platte, and Ray counties.
- United Way 2-1-1
- Missouri Agency on Community Action
- Missouri Department of Agriculture -- (573) 751-4211
For questions related to disaster assistance for Missouri agricultural operations.
Consumer Protection --
- Missouri Attorney General - (800) 392-8222
The Missouri Attorney General accepts consumer complaints about disaster-related scams and price gouging. For more information about how to protect yourself from becoming a victim of fraud, visit the SEMA "Avoiding Scams & Fraud" page.
Debris and Historic Buildings --
- Missouri Department of Natural Resources (DNR) - (800) 361-4827
DNR handles questions related to debris removal and historic buildings.
Elderly, Mental Health, and Disabilities --
- Department of Mental Health
Click to locate the nearest Access Crisis Intervention (ACI) hotline.
- Missouri Statewide Independent Living Council
Locate the nearest Center for Independent Living.
- Missouri Aging Information Network
Discover the many services available in Missouri for seniors, disabled adults and family caregivers.
- jobs.mo.gov - (888) 728-JOBS (5627)
Resources for job seekers from the Missouri Division of Workforce Development.
- Missouri Division of Employment Security - (800) 788-4002 or (573) 751-3215
Disaster Unemployment Insurance is for individuals not benefit-eligible under state unemployment insurance. Call or email with questions.
- Missouri Department of Insurance -- (800) 726-7390 or (573) 751-4126
Questions about disaster insurance can be answered by the Consumer Protection Division
- Missouri Department of Revenue (573) 751-3505
Call the Missouri Department of Revenue with questions about State of Missouri tax relief. Questions about Federal tax relief should be directed to the Internal Revenue Service at (800) 829-1040.
Public Assistance following a disaster
FEMA’s Public Assistance (PA) Grant Program provides assistance to state and local governments, and certain types of private non-profit organizations, so that communities can recover from major disasters or emergencies. View SEMA's Public Assistance Program page for more information »