January 08, 2016

State and assistance agencies teaming up on resource centers to help residents affected by flooding in Jefferson, Franklin and St. Louis counties and city of St. Louis

Three Multi-Agency Resource Centers will provide recovery assistance at one-stop shops for those seeking assistance

The State Emergency Management Agency announces Missouri state agencies will participate in three Multi-Agency Resource Centers (MARCs) to be held in Jefferson, Franklin and St. Louis counties. In a MARC, disaster assistance agencies, including faith-based, volunteer and nonprofits groups, team up to provide a one-stop shop for residents experiencing multiple needs as a result of a disaster. MARCs will be held in Jefferson, Franklin and St. Louis counties on the following dates:

The following organizations will be among those participating in the MARCs with the information and services indicated:

American Red Cross – caseworkers, nurses and mental health counselors to provide assistance

The Salvation Army – clean up kits and more

Missouri Division of Workforce Development & Job Centers – placement for temporary employment that could include debris cleanup and full-time employment opportunities

Missouri Department of Health and Senior Services (DHSS)Medicaid, adult protective services  

Missouri DSS Family Support Division

Missouri Department of Insurance – explain homeowner, renter and auto policies, navigate the claims process, provide insurance-related materials, provide contact information for the National Flood Insurance Program (NFIP)

Missouri Attorney General’s Office – tips for

University of Missouri Extensioneducational information on proper clean up and mold remediation

Local and faith-based organizations that serve each community


Those affected by flooding attending the MARC should bring proof that their residence was in an affected area (such as a driver license showing a current address) or mail sent to their residence.

For information regarding how you can help residents impacted by flooding, or for help finding resources in your area, please contact United Way 2-1-1 resource specialists by dialing 2-1-1 or 1-800-427-4626.


Monitor for updates on state assistance to Missouri’s flood affected communities.