May 09, 2017

2 one-stop shops for disaster assistance for Missouri flood survivors will be open Wednesday, May 10

Multi-Agency Resource Centers (MARCs) in West Plains and Ellington are open May 10 from 11 a.m. to 7 p.m.

JEFFERSON CITY – Because many Missouri families have been impacted by devastating flooding, the Missouri State Emergency Management Agency is working with state and local agencies, and faith-based and volunteer organizations to provide one-stop shops for recovery assistance at Multi-Agency Resource Centers (MARCs). Two MARCs will be operating on Wednesday, May 10, in West Plains and Ellington. The West Plains locations is also open today until 7 p.m.

MARCs provide trained experts who can identify resources for assistance with housing, public assistance, mental health counseling, or to help understand insurance policies and the claim filing process. Flood survivors should bring proof of address. Free child care is available.

West Plains MARC

May 10, 11 a.m.-7 p.m.

West Plains Civic Center

110 St. Louis Street

West Plains, MO 65775


Ellington MARC

May 10, 11 a.m.-7 p.m.

Ellington City Hall

100 Tubbs Avenue

Ellington, MO 63638

SEMA partners in the MARCs include the American Red Cross, Missouri Department of Social Services, Missouri Department of Mental Health, Missouri Department of Insurance, Missouri Department of Health and Senior Services, Catholic Charities, Society of St. Vincent DePaul, The Salvation Army and Convoy of Hope.

SEMA and its partners are scheduling additional MARCs throughout the areas affected by flooding. SEMA and its partners will provide information on the MARC locations as it becomes available, including on the state website,, and the Missouri Department of Public Safety Twitter and Facebook accounts.

Flood survivors are also encouraged to utilize United Way 211 to connect with vital resources they may need, such as shelters, clothing, and assistance with cleaning and sanitizing homes impacted by flooding. The service is available throughout Missouri by simply dialing 2-1-1.

United Way 211 is also available at and is designed to connect those in need to a wide-range of resources 24-hours a day, seven days a week. United Way 211 can be a lifeline for those coping with the devastation of the flood to find valuable resource with one just call. United Way 211 is free and confidential.

For information about Missouri flooding recovery and resources check The site is regularly updated with new information.

Follow the Missouri Department of Public Safety on Twitter and Facebook.